About Opencall.ai

Provides customizable AI-powered call centers that handle customer inquiries, schedule appointments, and manage workflows 24/7 without wait times. Reduces operational costs by over 50% while improving sales and customer satisfaction through seamless integration with existing software like calendars, CRMs, and billing systems.

```xml <problem> Many businesses struggle with high operational costs associated with traditional call centers, leading to long wait times and impacting customer satisfaction. Managing inbound and outbound phone activities, such as answering questions, scheduling appointments, and updating customer records, can be time-consuming and resource-intensive. Furthermore, missed calls can translate directly into lost revenue opportunities. </problem> <solution> OpenCall AI provides customizable, AI-powered call centers designed to automate and streamline phone-based business operations. The platform leverages proprietary AI to handle customer inquiries, triage callers, book appointments, and manage workflows around the clock without human intervention. By integrating with existing software like calendars, EHRs, CRMs, and billing systems, OpenCall AI ensures seamless data flow and eliminates the need for manual data entry. The solution aims to improve sales, customer satisfaction, and overall efficiency by providing instant availability and personalized interactions. </solution> <features> - Custom AI agent creation tailored to specific business workflows and industry needs - 24/7 call handling with unlimited capacity, eliminating wait times and missed calls - Integration with calendars (Google Calendar, Square), EHRs (Nextgen), CRMs, email, billing, inventory, and analytics platforms - HIPAA-compliant operation ensuring data privacy and security for sensitive information - Proprietary AI builder enabling rapid customization and deployment of AI agents - Automated lead qualification, appointment scheduling, and customer support - Real-time data retrieval and editing from Google Sheets during calls - Dynamic execution of Zapier integrations within call flows </features> <target_audience> OpenCall AI targets businesses across various industries, including medical, beauty, home services, and professional services, seeking to automate phone operations, reduce operational costs, and improve customer experience. </target_audience> ```

What does Opencall.ai do?

Where is Opencall.ai located?

Opencall.ai is based in San Francisco, United States.

When was Opencall.ai founded?

Opencall.ai was founded in 2022.

How much funding has Opencall.ai raised?

Opencall.ai has raised 6000000.

Who founded Opencall.ai?

Opencall.ai was founded by Michael Nusimow and Eric Mei.

Michael Nusimow - Co-Founder/COO
Eric Mei - Co-Founder

Location

San Francisco, United States

Founded

2022

Funding

6000000

Employees

6 employees

Major Investors

Y Combinator, CoreNest Capital

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Opencall.ai

Score: 100/100

AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

opencall.ai 1K+

Crunchbase

Founded 2022 – San Francisco, United States

Funding

Estimated Funding

$6M+

Major Investors

Y Combinator, CoreNest Capital

Team (5+)

Michael Nusimow

Co-Founder/COO

Eric Mei

Co-Founder

Company Description

Problem

Many businesses struggle with high operational costs associated with traditional call centers, leading to long wait times and impacting customer satisfaction. Managing inbound and outbound phone activities, such as answering questions, scheduling appointments, and updating customer records, can be time-consuming and resource-intensive. Furthermore, missed calls can translate directly into lost revenue opportunities.

Solution

OpenCall AI provides customizable, AI-powered call centers designed to automate and streamline phone-based business operations. The platform leverages proprietary AI to handle customer inquiries, triage callers, book appointments, and manage workflows around the clock without human intervention. By integrating with existing software like calendars, EHRs, CRMs, and billing systems, OpenCall AI ensures seamless data flow and eliminates the need for manual data entry. The solution aims to improve sales, customer satisfaction, and overall efficiency by providing instant availability and personalized interactions.

Features

Custom AI agent creation tailored to specific business workflows and industry needs

24/7 call handling with unlimited capacity, eliminating wait times and missed calls

Integration with calendars (Google Calendar, Square), EHRs (Nextgen), CRMs, email, billing, inventory, and analytics platforms

HIPAA-compliant operation ensuring data privacy and security for sensitive information

Proprietary AI builder enabling rapid customization and deployment of AI agents

Automated lead qualification, appointment scheduling, and customer support

Real-time data retrieval and editing from Google Sheets during calls

Dynamic execution of Zapier integrations within call flows

Target Audience

OpenCall AI targets businesses across various industries, including medical, beauty, home services, and professional services, seeking to automate phone operations, reduce operational costs, and improve customer experience.