KeyCare offers a unified virtual care platform that integrates directly with health systems' existing EHRs, such as Epic, to provide seamless data sharing and coordinated patient journeys. By extending care teams with a network of virtual clinicians who handle routine and urgent visits, the solution reduces physician workload, mitigates burnout, and expands virtual access for underserved populations.
Funding
$27M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
3OZFounders
Product
Problem
Health systems are strained by physician shortages, provider burnout, and limited patient access, which are worsened by fragmented and inefficient telehealth workflows that fail to integrate with existing electronic health record (EHR) systems.
Solution
KeyCare delivers a unified virtual care platform that integrates directly with a health system’s existing EHR infrastructure, enabling seamless data sharing and coordinated care. The solution extends the care team with a network of virtual clinicians (“virtualists”) who handle routine and urgent visits, reducing the workload on on‑site physicians and mitigating burnout. By providing a single, connected experience for patients and providers, KeyCare expands virtual care options, improves access for underserved populations, and streamlines the patient journey from appointment scheduling through documentation within the EHR.
Target Audience
KeyCare’s primary customers are large health systems and hospital networks seeking to extend virtual care capacity while maintaining EHR continuity, as well as integrated delivery organizations that need to alleviate physician workload and improve patient access.
Features
- Direct integration with major EHRs (e.g., Epic) for real‑time access to patient records during virtual visits
- Unified virtual care network that routes patients to qualified virtual clinicians without creating separate platforms
- Augmented care team model that delegates routine and urgent care tasks to virtualists, preserving physician capacity for complex cases
- Streamlined data sharing and documentation workflow that eliminates duplicate entry and ensures consistent clinical records
- Scalable virtual urgent‑care and follow‑up services that can be added incrementally to a health system’s service catalog
- 24/7 patient help desk support to assist with technical issues and appointment coordination