Gildage provides an always-available personal assistant named Gil for on-demand technology support and learning. Gil delivers tailored, step-by-step guidance for troubleshooting tech issues and exploring new device capabilities. This service ensures users receive accurate, jargon-free answers customized to their specific devices and preferences.
Funding
Funding not disclosed
Founders
Product
Problem
Seniors often face challenges navigating technology due to interfaces designed for digital natives, leading to frustration and dependence on family or customer support for assistance. Existing tech support options can be difficult to access, impersonal, and may not cater to the specific needs and comfort levels of older adults.
Solution
Gildage offers Gil, an AI-powered virtual assistant tailored for individuals aged 55 and older, providing round-the-clock support for technology-related questions and issues. Gil simplifies the user experience with an intuitive interface and personalized interactions, enabling seniors to independently troubleshoot and resolve tech problems on any device. By creating a safe and secure environment, Gildage eliminates the need for seniors to rely on external sources for tech assistance, fostering confidence and independence. The AI learns the user's specific tech setup and preferences over time, ensuring relevant and customized support.
Target Audience
Gildage primarily targets individuals aged 55 and older who need assistance with technology and prefer a simple, personalized, and readily available support system.
Features
- 24/7 availability to answer technology questions and solve problems.
- Personalized AI that adapts to the user's specific tech setup and preferences.
- Simple and intuitive user interface designed for non-digital natives.
- Accessible on smartphones and PCs.
- Secure platform that provides a trusted contact for technology help.