echowin

About echowin

echowin is an AI call answering and workflow automation platform that utilizes autonomous AI to manage incoming phone calls and automate business processes, ensuring 24/7 availability and real-time call handling. By providing multilingual support and intelligent call routing, echowin helps businesses capture every lead and reduce missed opportunities, resulting in significant time savings and increased customer engagement.

```xml <problem> Many businesses struggle to manage incoming phone calls efficiently, leading to missed opportunities, reduced customer engagement, and wasted staff time. Traditional call handling methods often lack 24/7 availability and multilingual support, hindering lead capture and customer service, especially during peak hours or outside of standard business operations. </problem> <solution> echowin offers an AI-powered call answering and workflow automation platform designed to autonomously manage incoming phone calls and streamline business processes. The platform utilizes agentic AI to handle complex tasks and make intelligent decisions, ensuring 24/7 availability and real-time call handling. With support for over 30 languages, echowin enables businesses to communicate with customers in their preferred language, switching mid-call if needed. By providing intelligent call routing and performing various call actions, echowin helps businesses capture every lead, reduce missed opportunities, and save staff time. </solution> <features> - Autonomous AI that handles complex tasks and makes smart decisions - 24/7 availability, ensuring calls are answered even on breaks, holidays, and after hours - Support for 30+ languages, with mid-call language switching - Smart call routing to the right department or person based on caller intent, without menu navigation - Ability to perform call actions such as creating tasks and sending text messages - Real-time live transcriptions, short call summaries, and sentiment analysis - Multi-platform availability through web chatbot, phone, and Discord - Integration with 7000+ apps via Zapier, plus native integrations with tools like Google Calendar - Spam blocking and multi-call handling for peak efficiency - Customizable voice selection to match brand </features> <target_audience> echowin primarily targets businesses of all sizes that need to improve their call handling efficiency, capture more leads, and provide 24/7 customer service, including law firms, parking companies, and internet service providers. </target_audience> ```

What does echowin do?

echowin is an AI call answering and workflow automation platform that utilizes autonomous AI to manage incoming phone calls and automate business processes, ensuring 24/7 availability and real-time call handling. By providing multilingual support and intelligent call routing, echowin helps businesses capture every lead and reduce missed opportunities, resulting in significant time savings and increased customer engagement.

Where is echowin located?

echowin is based in Austin, United States.

When was echowin founded?

echowin was founded in 2022.

Who founded echowin?

echowin was founded by Aayush Lamichhane.

  • Aayush Lamichhane - Co-founder, Software Engineer
Location
Austin, United States
Founded
2022
Employees
8 employees
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echowin

Score: 69/100
AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

echowin is an AI call answering and workflow automation platform that utilizes autonomous AI to manage incoming phone calls and automate business processes, ensuring 24/7 availability and real-time call handling. By providing multilingual support and intelligent call routing, echowin helps businesses capture every lead and reduce missed opportunities, resulting in significant time savings and increased customer engagement.

echo.win1K+
Founded 2022Austin, United States

Funding

No funding information available. Click "Fetch funding" to run a targeted funding scan.

Team (5+)

Aayush Lamichhane

Co-founder, Software Engineer

Company Description

Problem

Many businesses struggle to manage incoming phone calls efficiently, leading to missed opportunities, reduced customer engagement, and wasted staff time. Traditional call handling methods often lack 24/7 availability and multilingual support, hindering lead capture and customer service, especially during peak hours or outside of standard business operations.

Solution

echowin offers an AI-powered call answering and workflow automation platform designed to autonomously manage incoming phone calls and streamline business processes. The platform utilizes agentic AI to handle complex tasks and make intelligent decisions, ensuring 24/7 availability and real-time call handling. With support for over 30 languages, echowin enables businesses to communicate with customers in their preferred language, switching mid-call if needed. By providing intelligent call routing and performing various call actions, echowin helps businesses capture every lead, reduce missed opportunities, and save staff time.

Features

Autonomous AI that handles complex tasks and makes smart decisions

24/7 availability, ensuring calls are answered even on breaks, holidays, and after hours

Support for 30+ languages, with mid-call language switching

Smart call routing to the right department or person based on caller intent, without menu navigation

Ability to perform call actions such as creating tasks and sending text messages

Real-time live transcriptions, short call summaries, and sentiment analysis

Multi-platform availability through web chatbot, phone, and Discord

Integration with 7000+ apps via Zapier, plus native integrations with tools like Google Calendar

Spam blocking and multi-call handling for peak efficiency

Customizable voice selection to match brand

Target Audience

echowin primarily targets businesses of all sizes that need to improve their call handling efficiency, capture more leads, and provide 24/7 customer service, including law firms, parking companies, and internet service providers.