Commerce Systems

About Commerce Systems

Provides a customizable AI-powered sales assistant for retail brands, enabling proactive, hyper-personalized customer engagement through SMS and other direct channels. The platform reduces cart abandonment, increases post-purchase upsells, and delivers real-time product recommendations by integrating with e-commerce systems like Shopify and Klaviyo.

```xml <problem> Many online retail brands struggle to provide personalized, real-time customer engagement, leading to lost sales from cart abandonment and missed opportunities for post-purchase upselling. Traditional customer service channels often lack the proactivity and speed needed to guide customers effectively through their purchasing journey. </problem> <solution> Claire is an AI-powered sales assistant designed to proactively engage customers through SMS and other direct channels, providing hyper-personalized product recommendations and support. The platform integrates with e-commerce systems to deliver real-time inventory information and product details, enabling Claire to answer customer questions instantly and accurately. By understanding customer preferences and purchase history, Claire can guide shoppers toward purchase, reduce cart abandonment, and increase post-purchase upsells. A unified workspace allows human agents to observe and collaborate with Claire in real-time, ensuring a seamless customer experience. </solution> <features> - Proactive customer engagement via SMS and other direct channels - Hyper-personalized product recommendations based on customer preferences and purchase history - Real-time inventory synchronization with Shopify and other e-commerce platforms - Brand-specific persona development through custom fine-tuning and data ingestion - Unified workspace for human agents to monitor and collaborate with the AI assistant - Intelligent ticket routing to ensure efficient handling of customer inquiries - Comprehensive insights and analytics on customer interactions and sales performance - Cutting-edge AI foundation built on advanced large language models </features> <target_audience> The primary target audience is modern retail brands looking to enhance customer engagement, increase sales, and provide personalized support through AI-powered automation. </target_audience> ```

What does Commerce Systems do?

Provides a customizable AI-powered sales assistant for retail brands, enabling proactive, hyper-personalized customer engagement through SMS and other direct channels. The platform reduces cart abandonment, increases post-purchase upsells, and delivers real-time product recommendations by integrating with e-commerce systems like Shopify and Klaviyo.

Where is Commerce Systems located?

Commerce Systems is based in East New York, United States.

When was Commerce Systems founded?

Commerce Systems was founded in 2023.

Location
East New York, United States
Founded
2023
Employees
3 employees
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Commerce Systems

Score: 17/100
AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

Provides a customizable AI-powered sales assistant for retail brands, enabling proactive, hyper-personalized customer engagement through SMS and other direct channels. The platform reduces cart abandonment, increases post-purchase upsells, and delivers real-time product recommendations by integrating with e-commerce systems like Shopify and Klaviyo.

commercesystems.com10+
Founded 2023 – East New York, United States

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Company Description

Problem

Many online retail brands struggle to provide personalized, real-time customer engagement, leading to lost sales from cart abandonment and missed opportunities for post-purchase upselling. Traditional customer service channels often lack the proactivity and speed needed to guide customers effectively through their purchasing journey.

Solution

Claire is an AI-powered sales assistant designed to proactively engage customers through SMS and other direct channels, providing hyper-personalized product recommendations and support. The platform integrates with e-commerce systems to deliver real-time inventory information and product details, enabling Claire to answer customer questions instantly and accurately. By understanding customer preferences and purchase history, Claire can guide shoppers toward purchase, reduce cart abandonment, and increase post-purchase upsells. A unified workspace allows human agents to observe and collaborate with Claire in real-time, ensuring a seamless customer experience.

Features

Proactive customer engagement via SMS and other direct channels

Hyper-personalized product recommendations based on customer preferences and purchase history

Real-time inventory synchronization with Shopify and other e-commerce platforms

Brand-specific persona development through custom fine-tuning and data ingestion

Unified workspace for human agents to monitor and collaborate with the AI assistant

Intelligent ticket routing to ensure efficient handling of customer inquiries

Comprehensive insights and analytics on customer interactions and sales performance

Cutting-edge AI foundation built on advanced large language models

Target Audience

The primary target audience is modern retail brands looking to enhance customer engagement, increase sales, and provide personalized support through AI-powered automation.