Adoy Tecnologia provides an intelligent virtual assistant platform powered by Generative AI to automate and manage high-volume negotiations for sensitive data industries. This platform facilitates automated customer interactions, primarily via WhatsApp, for problem resolution and deal finalization. It ensures secure, large-scale negotiation management while maintaining LGPD compliance, supported by an analytical dashboard for performance oversight.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses, especially those in industries handling sensitive data like banking and healthcare, struggle to efficiently manage high volumes of customer negotiations and interactions while maintaining compliance with data protection regulations. Traditional negotiation processes are often manual, time-consuming, and difficult to scale, leading to inefficiencies and potential compliance risks.
Solution
Adoy offers an AI-powered platform that automates customer negotiations and interactions via WhatsApp, enabling businesses to manage large volumes of negotiations efficiently and compliantly. The platform uses generative AI to create intelligent virtual assistants that handle customer interactions, resolve issues, and negotiate agreements automatically. A centralized dashboard provides analytics and management tools for monitoring and optimizing these interactions. By automating negotiation processes, Adoy helps businesses improve efficiency, reduce operational costs, and ensure compliance with data protection regulations like LGPD.
Target Audience
Adoy primarily targets businesses in industries that handle sensitive data, such as banks, insurance companies, telecommunication providers, airlines, and hospitals, that need to manage high volumes of customer negotiations efficiently and compliantly.
Features
- AI-powered virtual assistants for automated customer negotiations via WhatsApp
- Generative AI for creating personalized and context-aware interactions
- Centralized dashboard for monitoring and managing negotiations
- Analytics and reporting tools for performance tracking and optimization
- Compliance with data protection regulations like LGPD
- Secure data handling for sensitive information in banking, healthcare, and other regulated industries
- Scalable architecture for managing large volumes of negotiations